Citation Gap TrueTrace keyword gap analysis

Find out why AI cites your rivals and skips you.

Citation Gap combines your own tracking data with a live robots.txt check to find the keywords where AI engines cite competitors instead of you. Each gap comes with a reason, a severity score and a recommended fix.

No credit card Built from your tracking data Live AI crawler checks

Sample gap analysis for illustration

Gaps come from your own tracking on the four major engines

ChatGPT Claude Gemini Perplexity
Why Citation Gap

Knowing you're not cited doesn't fix anything.
Knowing why does.

Every gap is built from your own tracked mention rates and a live check of your site. No invented metrics. You see the cause before you pick a fix.

Discovery comes first

At scan time, five AI crawlers are checked against your robots.txt, and your llms.txt is checked too. If a crawler is blocked, start there.

Every gap has a reason

Each gap is coded Discovery, Authority, Content or Coverage. The code tells you who owns the fix: a developer, a writer or your PR team.

Work the list top to bottom

Gaps are sorted Critical, High, Medium and Low, and each fix is tagged Quick, Medium or Project effort. Start at the top.

Reason codes

Four reasons AI skips you,
each with its own fix list.

Each gap card has one reason code and the fixes that go with it, tagged by effort so you can plan the sprint.

Discovery

AI crawlers are blocked, so engines can't read the page, never mind cite it. These are usually the fastest gaps to close.

Typical effortQuickConfig changes, often same day
  • Unblock GPTBot, OAI-SearchBot and ClaudeBot

    Update the robots.txt rules that disallow them

    Quick
  • Check PerplexityBot and Google-Extended

    Make sure the other AI crawlers are allowed too

    Quick
  • Publish an llms.txt file

    Point AI engines to the pages that matter most

    Quick
  • Submit your sitemap

    Help crawlers find new and updated pages

    Quick
If any crawler is blocked, fix Discovery gaps first. Nothing else helps until engines can read the page.
Severity scoring

A score from 0 to 100 for every gap.

Three inputs from your tracking data set how serious each gap is. 75 or above is Critical, 55 or above is High.

  • What counts as a gap

    AI mention rate of 50% or lower, or a blocked crawler with a mention rate under 100%.

  • Wins, too

    Keywords where your AI mention rate is already strong are listed too, so you know what not to touch.

  • Confidence note

    The summary tiles carry a confidence note based on how your citation feedback has been calibrated.

Lookback: 30 / 90 / 180 days
Getting started

From tracking data to a fix list.

STEP 01Data

Track keywords first

Citation Gap runs on tracked keyword data. Add a brand and run a few tracking sessions so there are real mention rates to work with.

STEP 02Scope

Pick brand and lookback

Open Citation Gap and choose your brand and a 30, 90 or 180 day window. Look at the summary tiles and the crawler panel first.

STEP 03Fix

Fix discovery, then work the list

If crawlers are blocked, sort out robots.txt and llms.txt first. Then go through the Critical and High gap cards with the recommended fixes.

Refresh any time to catch regressionsFind your first gaps →
Real scenario

After a site migration, mentions start slipping.

After a move to a new CMS, AI mention rates start to slide. Open Citation Gap on a 30-day lookback and check the crawler panel first: the new robots.txt blocks OAI-SearchBot and llms.txt didn't survive the move. Hand that Discovery gap to whoever owns robots.txt, work the other Critical cards like crm pricing, and refresh after the next tracking run.

  • Use the 30-day window when you're chasing a recent chang
  • Read the crawler panel before you open any gap car
  • Refresh after the next tracking run to confirm the gaps close
Citation Gap card from a post-migration check, showing a 30-day lookback, a blocked OAI-SearchBot, a missing llms.txt and the top Critical gap.
FAQ

Questions we get a lot.

How Citation Gap finds the keywords you're missing, and how it scores them.

Still have questions?

Check which plan includes Citation Gap and how it sits next to TrueTrace.

Compare plans →
Do I need tracked keywords before using Citation Gap?

Yes. Citation Gap works from the AI mention rates in your tracking results, so without them there is nothing to analyze. Run Track Keywords for your brand first, then come back for the gap analysis.

What AI crawlers does it check?

It checks GPTBot, OAI-SearchBot, ClaudeBot, PerplexityBot and Google-Extended, the bots AI engines use to index content. It also looks for an llms.txt file on your site.

What counts as a gap?

A keyword counts as a gap when your AI mention rate is 50% or lower. It also counts when an AI crawler is blocked and your mention rate is anything below 100%.

How is gap severity calculated?

Three inputs make up a severity score from 0 to 100: your AI mention rate (0 to 1), the platforms tested versus the platforms that mentioned you, and competitor citation density. 75 or above is Critical and 55 or above is High.

Which lookback windows can I use?

You can pick 30, 90 or 180 days. A short window shows recent changes, a long one shows the pattern. You can refresh the analysis at any time to catch regressions.

What's the difference between Citation Gap and TrueTrace URL audit?

They work at different levels. TrueTrace audits one URL for AI citability factors. Citation Gap works at the keyword level, going through your tracked keywords to find where competitors win AI citations that you don't.

How do I fix 'Discovery' gaps?

Update robots.txt to unblock GPTBot, OAI-SearchBot and ClaudeBot, publish an llms.txt file and submit your sitemap. A Discovery gap means AI crawlers can't reach your content, and these are the fastest fixes on the list.

Stop guessing why AI skips you. Get the reason and the fix.

Start free, track your keywords, and Citation Gap will turn the results into a ranked list of fixes.

Live crawler checks Reason-coded gaps Fixes ranked by severity