Privacy Policy

This Privacy Policy explains how Linkstonic collects, uses, stores, and shares information when you visit our marketing website, create an account, or use our AI visibility, SEO audit, reporting, and integration features.

Your use of Linkstonic is also governed by our Terms of Service.

Who we are

“Linkstonic,” “we,” “us,” and “our” mean Linkstonic, the operator of the Linkstonic website, web application, APIs, and related services (together, the “Service”). We act as the data controller for personal data we process about visitors, account holders, and authorized users of the Service, unless we process data solely on behalf of a customer (for example as a processor for data your organization uploads)—in that case your organization is typically the controller and we follow their instructions and our agreement with them.

If you are located in the European Economic Area, United Kingdom, or Switzerland and have questions about processing or wish to exercise rights under applicable data protection law, you can reach us using the contact details in the Contact section. We will respond within a reasonable time and, where required, within the statutory period.

Scope

This policy applies to information we collect when you visit our marketing site, create an account, use the platform (including AI visibility tracking, SEO audits, and integrations), or communicate with us.

Information we collect

Information you provide

• Account and profile data such as name, email address, organization, and password or authentication credentials.
• Billing details when you subscribe to paid plans (processed by our payment providers).
• Content you submit to the Service, such as brand names, domains, keywords, URLs analyzed in audits, and configuration you choose for tracking or reporting.
• Messages you send to support or sales.

Information collected automatically

• Usage and device data, such as IP address, browser type, approximate location derived from IP, pages viewed, and timestamps.
• Cookies and similar technologies as described under Cookies.
• Diagnostic and security logs to operate and protect the Service.

Information from integrations

If you connect third-party services (for example Google Search Console, spreadsheets, notification channels, or automation tools), we receive and process the data those integrations make available according to your authorization and the third party’s terms. We use that data only to provide the features you enable.

How we use information

We use personal information to:

• Provide, maintain, and improve the Service, including AI-related analytics, SEO audits, dashboards, and alerts.
• Create and manage your account and authenticate users.
• Process payments and communicate about billing.
• Send service-related notices, security alerts, and (where permitted) product updates or marketing; you can opt out of marketing where applicable.
• Comply with law, enforce our Terms of Service, and protect rights, safety, and integrity.
• Analyze aggregated or de-identified usage to improve the product.

Legal bases (EEA, UK, and similar regions)

Where required, we rely on one or more of: performance of a contract, legitimate interests (such as securing and improving the Service, provided those interests are not overridden by your rights), consent (where we ask for it), and legal obligation.

How we share information

We do not sell your personal information. We may share information with:

• Service providers who host infrastructure, process payments, send transactional and product email, provide error monitoring or analytics, or support security and customer support, under contracts that limit use to providing services to us.
• Professional advisers such as lawyers, accountants, or auditors when needed for our business or compliance.
• Authorities and others when we believe disclosure is required by law, regulation, legal process, or to protect the rights, safety, or property of Linkstonic, our users, or the public.
• Business transfers if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets; information may be transferred as part of that transaction, subject to standard confidentiality and notice practices.

When you use features that call third-party APIs (for example large language model providers, search or PageSpeed-related services, or OAuth-connected products like Google Search Console), those providers may process prompts, URLs, tokens, or other inputs needed to perform the feature. Their processing is governed by their own terms and privacy notices in addition to this policy.

Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and feature; you may request deletion subject to legal exceptions.

Security

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and safe use of integrations.

International transfers

We may process data in countries other than your own. Where we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as standard contractual clauses or other mechanisms permitted by law.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, to object to certain processing, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below.

Cookies and similar technologies

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure traffic and campaign performance, and (where you have consented or applicable law allows) deliver relevant messages about Linkstonic.

You can control cookies through your browser: you may block or delete cookies, but strictly necessary cookies (for example for authentication or security) may be required for core functionality. Where we use non-essential cookies or similar tools that require consent under local law, we will obtain consent through a banner or settings where required.

Children

The Service is not directed at children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. For material changes, we may provide additional notice as required by law.

Contact

For privacy-related questions, concerns, or requests (including access, correction, deletion, or objections where applicable), contact us at:

• Support: support@linkstonic.com
• Legal / privacy: legal@linkstonic.com

If you have a Linkstonic account, including account identifiers or the email address on the account helps us verify and handle your request. We may need to confirm your identity before acting on certain requests.